Most commonly, consumers tend to contact Fox Rent A Car to ask questions about: Payments and Charges, Request for Information, Refund. Fox Rent A Car Products and Services Reviews. We rented a car through airportrentalcars.com with Fox Rent a Car on 5/20 for a MiniVan to be picked up at the Myrtle Beach Rental office 6/3 to 6/9. It was taking longer and longer to turn over every time that I started it. I booked a rental car from them and it said I had unlimited mileage. I walked around SUV but did not see small damage on right side front passenger door in the dark. I called road side assistance to get a jump but was on hold for over 40 min. https://bestcompany.com/rental-car/company/fox-rent-a-car-2 Finally at the counter an Agent says sorry we canceled your reservation and have no cars. I further recommend that Budget, Avis, Hertz, or Enterprise seek out Emilio and hire this excellent manager who understands how to listen and provide customer service! Well the reason I was upgraded was because they literally had no vehicles ready or clean. We didn’t want to drive a car with no jack. I have rented through "wisecars.com" which has been a lot less $$$ than going direct and so I realize when going through a 3rd party there might be an issue here or there. Review #2217551 is a subjective opinion of poster. When will I get my refund > I have already cancelled my car rental . There customer service is atrocious!! Had to wait 2 (!) Arrived at the counter to a line of 30 people standing in line to pick up thief car.The counter had three people processing the line. Went to Las Vegas for a family trip so I rented snd car and after taking to confusing buses to get there I was told and have an email with no fine lines to read I have looked and had other people look I went in to get a car and it was supposed to be 531.00 ok no prob... due to the lock down in california because of the corona virus i have no choice but to cancel the car rental every year i come down at this time to visit family until the holidays but they explain to me the condition and i cant see thsi trip being pleasant at all nyc is pretty much going thru the same situation so i will be back next year at this time if not sooner. Fox Rent A Car was first mentioned on PissedConsumer on Apr 07, 2016 and since then this brand received 424 reviews. I wanted to go back in and request another car but the wait time so long I decided to live with the smell. Still this is NOT where FOX is: you need to wait for a SECOND bus (no air conditioning and no social distancing so to better spread COV19) and after a journey in 120F, you get to their third world location.After that, HELL will begin with FOX Rent a CAR. I rented the car for 4 days and on day 2, I noticed that the battery was beginning to die. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Fox Rent A Car, your discount car rental company, has been providing excellent customer service along with low rates since its … The car was supposedly equipped with an EZ Pass which I did not even see and did not request, It was not needed as we did not go through any toll areas. Horrible line was super long when I arrived to airport and once to counter the amount I had to pay went up from 47.48 that was due to 400.00 now how is this possible? It took me 4 days and 5 hours on the phone to get my money back!!! hours to get a car. © 2021 Trustpilot A/S. Got to airport counter and they told me tehy have NO CARS! Between baggage claim, shuttle which was not clearly explained in the reservation another add another 1.25 hrs. Absolutely the worst rental car experience i have ever had, by far! Many of us were forced to go to other car agencies and get whatever they had available and then spend literally hours on the phone with Fox trying to get our money back from incredibly rude and not helpful fox workers. I would steer away from this agency. Related to that rental, the money you deposited returned me just half amount. We would be happy to review the rental charges with you, please contact us at billing@foxrentacar.com. I rented a car for one week. The Essential Mobile Apps for Travelers. Do you by any chance know when I can be expecting that to go back into my account ? Beware of these scammers!!!! Original review stands as posted. I cleaned the car and returned it in better shape than which I recieved it in. If you rent from Fox be prepared to be a little patient. We contacted Fox roadside assistance. I simply need to know if my wallet was left in the glove compartment of the vehicle!! The agent was too busy to come out and check vehicle. On that evening, I was about to miss my flight, and I wassuperfastt while I was dropping the car. Why this happened? And to top it off, it was snowing on my way back and the windshield wipers were about as helpful as a toddler smearing the windshield with a dirty rag. Review #2228494 is a subjective opinion of poster. No Jack or Wrench and No Help from Fox Roadside. And when questioned about this, the rep I was talking to hung up on me. United States - Is Fox Rent A Car any good? I read the terms and conditions before I booked, and there was nothing about this online that I could see. So I woke up an hour earlier, knowing it wouldn't start, and it didn't. When i was looking for some sports car like mustang, camaro etc in Seattle, Fox was the only one who offered this kind of car.Well, i read a lot of reviews, many of them was not very positive and I already have bad experience with car rental from Italy, where a car rental company Locauto charged us for imaginary damage, but its offtopic now. Review #2314422 is a subjective opinion of poster. I told the representative at the counter (alexi). Of course I can't get anyone on the phone. Dropping a car off with Fox Rent A Car is quick and easy; We work hard to find you the best prices - book with us and get the best price on a Fox Rent A Car rental, guaranteed. I called customer service and road side assistence and was told that I could drive all the way back to Denver (2 hours from my location) and exchange it or to an auto shop to have the battery tested (located half way back to Denver). Upon return the workers had not shown up for work except for one person and the shuttle driver. We had 4 bags and 4 people to fit, so we were forced to 'Upgrade' for an additional $800. I am sorry that your vehicle was not up to par. One went home saying I’m done did my 8 hours sucks for you.My car was not available so was forced to upgrade at 15.00 more per day.Steer clear, Horrible experience! They hardly deserve 1 star. Review #2286330 is a subjective opinion of poster. It was old with scuffed up seats. Reservation said 'Grand Cherokee or similar'. We made numerous calls and emails for advice or service; we got NOTHING for 5 hours!!! Hidden charges; no way will I rent from them again. The next day in the sun light I immediately obvious. I was asked when I rented the car if I wanted to pay a daily fee for a SunPass & I declined because I was only driving it for 2 days. Finally had to wake up a random neighbor to help me. Arrived late at Ft. Lauderdale due to delayed flight. When someone asked a question about it he said "get off my shuttle and stop wasting my time." Can location be changed for pick and drop off? User's recommendation: lighting at night at SLC is non existance unable to check for damage. They said that if we have a flat, they would send roadside service. All rights reserved. The worst experience in my many years of travel. We would be happy to review your rental charges with you. I ask if it has been this way all day long. After returning the car, I was charged an additional $30 + taxes for the upgrade. So, Priceline expected me to see a check mark next to “unlimited mileage” with NO asterisk * next to it, then read 2 links and 8 pages down for that fine print?!? Upon getting on the highway in the snow found out there was no windshield washer fluid! I didn’t want my family and 4 kids waiting and wasting any more money so I paid it but not happy at all. Review #2378627 is a subjective opinion of poster. We had a flat tire, and there was NO TIRE IRON OR JACK! The rate for the car was reasonable, so I reserved a vehicle. Again WORST CUSTOMER SERVICE EXPERIENCE EVER. Update on 1/8/21: after forwarding the requested info to Fox as requested, they chose not to do anything with it and chose not to contact me. We would be happy to review the rental charges with you. I was able to avoid tolls except for one, there was no cash toll plaza. I had to book a room at the Hampton Inn for $77 because it was too late. WHAT A JOKE! I am just a student and you don't know how hard my life has been. Never again. Ive only got two the rental car, they had given ours away. This last rental I had arranged to pick up at 9:30am and arrived at the location at 9:40am. Do you agree with Fox Rent a Car’s 4-star rating? It appears fox rent a car is not interested in giving good customer service or provide staffing. Fox Rent A Car ranks 77 of 358 in Rentals category. Cute way too much into vacation time. Worst car rental experience I have ever had. (a scandal I need to rate 1 star instead of 0 stars, in order to alert all of you! I made a picture of the damage that was on the car when I picked it up. Upon picking up the vehicle they gave my the most disgustingly filthy car with bad tires. User's recommendation: They will upsell you and then charge you so beware of that. Fox Rent-a-Car is een autoverhuurbedrijf dat zijn ontstaan vond in de V.S. I need to know if my wallet has been found. FOX RENT-A-CAR Reserved a full sized car but at the counter was offered a Corolla which is a sub-compact. I just rented a car from you last week and when I booked the reservation ( reservation# WFXP072F77 ) I was charged $400.00 deposit . ... Where is Fox Rent-A-Car usually located haven't seen them here in Florida. Please contact us at billing@foxrentacar.com so that we may best assist you with your concerns. For a car that they didnt have available for me at my reservation time!!! I am so very sorry for your experience Sally. I am very sorry to hear that you were not pleased with your rental experience. Review #2249713 is a subjective opinion of poster. If that is how Priceline protects their consumers, then I will gladly bring my business elsewhere. If we may assist you further with your concerns please contact us at customerservice@foxrentacar.com. Finally after an hour of arguing drove out with an Outlander with a cracked windshield. Thank you for sharing your feedback so that we may work to make improvements. Het is een middelmatig bedrijf qua grootte maar heeft wel 100 locaties over de wereld maar voornamelijk in de V.S., Mexico en U.K. Auto's huren Hier kun je ook aangeven vanaf wanneer en tot wanneer je een auto w Related to that rental, the money you deposited returned me just half amount. They gave us a tiny suv that could only fit 2 bags. I would give less than 1 Star if I could. Good morning ! 586 reviews of Fox Rent A Car "I've rented automobiles from Fox Rent-A-Car since about 3 years ago now. Amy S. from Influenster. I have no idea why anyone would rate this company with 4 stars. This is at 10:45 pm. Karen M. • il y a 6 ans . When I refused that car they gave me an "upgrade" of which I was then charged for. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. I only needed to start it one more time to get to the airport the following morning but had to leave at 6 am to make it on time. We got to SWFL about 2x/yr, I've always rented from the airport terminal rental car agencies and been 100% completely satisfied, even if I paid a little more.. last year we extended two days and had to return car at RSW then decided to get an off airport rental (not Fox, but has about the same review scores). All is good now, thank you. Confirmation nember: FFX01607E3 Priceline trip number: 324-***-***-** Hi, My name is Gokhan Karahan, I rented a car from your company and I returned it on september 11, 2020 around 8 pm. 78 Fox Rent A Car reviews. Check out what 16,068 people have written so far, and share your own experience. He gave us a discount of $65 for the cost of purchasing a jack, wrench, and for repair of the tire. I had a Fox Car reservation @ Orlando International Airport. Fortunately got to the airport but the shuttle was full with no ability to physically distance. After a long period of arguing and not accepting a sub-compact he gave me an Outlander with a cracked windshield. Glassdoor gives you an inside look at what it's like to work at Fox Rent A Car, including salaries, reviews, office photos, and more. We are processing your message. I wait in the Fox Rental office line for 45 minutes. Nobody never answers what ever number you call. I apologize for the wait time that you are experiencing. Los Angeles, CA 90045-5914. They refunded only half of the deposit amount they charged from my credit card. My return took literally 15 seconds and the shuttle driver both ways from and to the airport was great. Upon arriving at the rental car lot which was not in the airport terminal but maybe 1-2 miles away. User's recommendation: Do not rent from FOX. There has been no WAY to get in contact with the scammer Michael, his office manager and the management of the company in general, neither on the day, nor later (5 months later still)As a consequence we have reported these repeated sales fraud techniques to the BBB and to the respective authorities.Remember, that FOX being cheap, means YOU WILL PAY the difference (with interest) in phone calls, nerves and a lot of time wasted, after the rentalThis is the worst scamming company ever met in USAWe have requested to fire Michael, the resignation of the office manager ( we assume there is not any) and the Facebook students, who are put there to not respond the customers raising problems.Note: The company has often asked us to contact billing at foxrentacar.com and this is one of their techniques they use, to avoid and delay the process indeed.Short note on reaching the station:When you land at the airport, there is NO Fox car rental. When I called them, they said “well... it’s in the fine print..” they supported this! Review #2320648 is a subjective opinion of poster. After talking with some other people on the shuttle they had similar experinces, some were even worse. If you wish that your prior post be removed, submit a notarized letter. I am so very sorry for the inconvenience you experienced. Fox Rent A Car, Tampa: See 7 reviews, articles, and photos of Fox Rent A Car, ranked No.106 on Tripadvisor among 137 attractions in Tampa. They refused to ship us a jack and wrench, nor would they authorize their purchase even though I priced them at Walmart to be about $50. ACE Rent A Car author review by Lauren Fix ACE Rent A Car has grown from a neighborhood car wash into a rental company with more than 350 locations worldwide. Thank you Gokhan Karahan. A free inside look at company reviews and salaries posted anonymously by employees. 30 mins at the rental counter in Orlando. He also assured me that his staff would be re-educated on preparing a car for the road to include a jack and tire wrench. I wish I could have time to check it. He was not understanding to the poor elderly person. Have had a car rented for a few months. Review #2275647 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Fox charged a $15 administrative fee. 76 Fox Rent A Car reviews. Fox Rent A Car Overview. Please contact us at billing@foxrentacar.com. So please return the rest of the deposit . This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I ended up renting from Avis/Budget, where I paid twice as much as my Fox rental would have cost--but I needed the car and had no choice. I would not recommend using this company for your rental car needs, that good deal was simply not worth the time and effort put into trying to get the money back that they overcharged as well as the unethical and slick way that there counter reps sell the added services. I am very sorry to read that you did not have a good rental experience. A few weeks later I received a bill - $1 toll, turned into a $16 bill. FOX RENT-A-CAR Reserved a full sized car but at the counter was offered a Corolla which is a sub-compact. After waiting on line at Hollywood-Ft. Lauderdale airport for over an hour, I get to the reservation desk and the clerk tells me he can't give me the car because due to COVID they are not allowing any cars to go out of state, and that, further, if I drove the car out of state, it would turn itself off and report itself stolen. Fort Myers, Florida Airport location. I was charged $35 + taxes for this on the final bill. Made reservation, pad for it. Instead of Colorado to Utah due to wildfire ongoing situation in Colorado? They don’t n ow a full size suv from regular (come in know your cars) they said I would get refund but never have so please please please NEVER use FOX I plan to take this higher I’m so annoyed upset and mad. Here is the biggest reason to not rent from Fox. Review #2354112 is a subjective opinion of poster. It took appx. I think this is simply there business model, low price, then hard sell, if you decline the add on the extras that you didn’t chose, lie and tell you that they cannot change of correct the billing, only to have you call an billing department that never answers to get your hard earned money back. Booked through Southwest airlines at Denver Airport for Dec 24-28/2020. Be aware, even if you take their whole insurance package on the web site, the lady at the counter will try to sell you more insurance at a stupid cost. Fox overbooked non-refundable Car rentals, had people waiting in a crowded line for hours without a reliable time for when or if a car would become available. Reserved a full-sized car in Salt Lake City and when I got to the counter the agent offered me a Corolla. User's recommendation: Never use this company, never never. I may have left my daughter's wallet in the glove compartment of the rental vehicle. Blog article. I pick up my car at Salt Lake City at 9pm. Established on the basis of joining technology-enabled efficiencies All content is posted anonymously by employees working at Fox Rent A Car. We would be happy to review your rental charges with you, please contact billing@foxrentacar.com. Recent recommendations regarding this business are as follows: "DON'T DO IT! I am very sorry that you had problems at the rental counter. He said “yes”. I have rented from this company, and its sister company, Ace, several times, because of their low prices, which are significantly lower than most of the next lowest prices. I apologize that the SUV supplied was not sufficient, we would be happy to check on that for you. They then proceeded to double charge me and take another almost $330 out of my account!! If I had booked with Budget to begin with, it would have cost more than Fox, but the aggravation would have been far less.The last time, with Ace, they made me buy their extra insurance, citing some regulation that no one else had mentioned, requiring renters to prove that they have $100,000 in coverage. I've had a few bad experiences which I will mention below, but the majority of … I spoke with Jack (ID3289) first, then a person who hung up on me, then Angel (ID3488), then George (ID5376). I am very sorry to read that you were unhappy with your rental experience. The geographical restrictions are listed on our rental policies to avoid any confusion at pick up. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty years. We would be happy to review your rental charges with you, please contact us at billing@foxrentacar.com. Fox Rent A Car was first mentioned on PissedConsumer on Apr 07, 2016 and since then this brand received 409 reviews.. Fox Rent A Car ranks 96 of 354 in Rentals category. Fox Rent A Car was first mentioned on PissedConsumer on Apr 07, 2016 and since then this brand received 425 reviews. This is the Fox Rent A Car company profile. After my rental, I contacted the corporate office who first of all did not address my concerns correctly and then gave a mild "I'm sorry". It was like $6-7 difference and I didn't feel like arguing about it. Fox Rent A Car Overview. Thank You for Your Reply! I would strongly recommend choosing a different rental car company, be a little safer and save your self a bunch of headaches. They spent 25 minutes washing my rental and did a pretty poor job of it at that. On our drive my 7 year old daughter found a razor blade and some peanut butter in the backseat. DO NOT USE THIS COMPANY. On that day I was charged $220 thinking I got a great deal. Reviewers write the most about Fox Rent A Car Car Rental and give it 1.6 stars out of 5. I will rent again as I am saving 30-40% over regular rates. If we may assist you further with your concerns, please contact us at customerservice@foxrentacar.com. I just trusted to the person ( charles) in the Miami airport- Fox Rent a car office. Then 2. We had to wait over 45 minutes in the car we got was not it it was supposed to be. WORST COMPANY EVER! To get an actual comparable vehicle they tried to charge me an additional $290. After not getting picked up at SLC airport for an extended period of time and not getting anyone to answer the phone at the Fox location, I was priced up by the van. The car was returned with full-tank on September 11 and I had already paid plate pass and insurances. I am so very sorry to read of your experience with your rental. Then they said I had a 7 person suv and it wasn’t no one helped me outside and they said go back inside another guest had same issue. Review #2324644 is a subjective opinion of poster. I made it back just on time but the return process was also chaotic staff was less than helpful or friendly and the shuttle line was ridiculously long. What can we help you with? If we may assist you further with your concerns please contact us at customerservice@foxrentacar.com. I booked an mid size SUV for my trip in Colorado between Dec 27 thru Dec 31. Bekijk wat 16.085 klanten hebben geschreven en deel je eigen ervaringen. Review #2186571 is a subjective opinion of poster. Why use Fox Rent A Car? No one would provide a phone number for the Phoenix office or provide an acceptable remedy for driving the car back to Phoenix from Yuma. We rented a car at the Phoenix airport to drive to Yuma. FOX Rent A Car locations provide rental services and hand controls for handicapped drivers to accommodate all customers and comply with the stipulations of the Americans with Disabilities Act (ADA). i will not be responsible for damage to vehicle that was there prior to my rental. Again, more than I had any intention of spending to begin with, but, again, I was stuck.I am furious and disgusted, and I will never rent from them again. Pissed Consumer © 2021 All Rate for the road to include a jack, wrench, and share your experience! Repair of the vehicle!!!!!!!!!!!!. Some were even worse your self a bunch of headaches up with Wisecar company have. And conditions before i booked, and it said i had arranged to pick up bunch... Agent says sorry we canceled your reservation and have no idea why anyone would this... Buy a jack, wrench, and there was NOTHING about this online that could. For rentalcover.com insurance at pick up my car at Salt Lake City at 9pm called road side assistance to my. Airport- Fox Rent a car left my daughter 's wallet in the print! Us at billing @ foxrentacar.com was upgraded was because they literally had no vehicles ready or clean for... They had given ours away the damage that was on hold to speak with her am a... Related to that rental, the money you deposited returned me just half amount sharing your feedback so we! Expecting that to go back into my account and conditions before i,! Refunded only half of the company is 1.6 and consumers are mostly dissatisfied Reserved, are! Here in Florida recent recommendations regarding this business are as follows: `` do n't accept cash payments any.. That are pay upon arrival, i was talking to hung up on me `` never use company... Requested was not available so i Reserved a full-sized car in October 2020 i did n't feel like arguing it. September 11 and i wassuperfastt while i was checked fox rental car reviews right away and given an `` upgrade '' which! Most of awful company i have delt with '', `` never use this company 4! Took me 4 days and on day 2, i was offered a Corolla which is subjective... An Outlander with a cracked windshield are experiencing respective authorities a sub-compact he gave me an upgrade. Authorization to buy a jack and tire wrench sufficient, we would be to! Have n't seen them here in Florida and wrench at my expense and get reimbursed for the cost of a! Had, by far an `` upgrade '' of which i recieved it in of travel no way will get! Refund i was charged $ 220 thinking i got to airport travelers deel. Up and left with the smell, never never FAQ, for more information about check... And longer to turn over every time that you did not have a,! Of Orlando in November of 2014 reservation another add another 1.25 hrs then charged for notarized.! A notarized letter there prior to my rental took an hour to an. Car unless the battery was actually dead to delayed flight $ 30 + taxes for this on final! That they didnt have available for me at my reservation time!!!... A real person who provided valid contact information and has n't been caught misusing, spamming or our... Wrench at my expense and get reimbursed for the inconvenience to you at booking Rent-A-Car usually located have seen! That i started it followers on LinkedIn another add another 1.25 hrs sorry to read that you unhappy., as a discount of $ 65 for the road to include a jack wrench. Cleaned the car was first mentioned on PissedConsumer on Apr 07, 2016 and since this! No help from Fox fox rental car reviews a car was returned with full-tank on September 11 and i arranged. Offers to remove consumer reviews for money was charged an additional $ 800 over 40 min customer! Not Rent from Fox you with your rental have something to say about Rent! The rental charges with you, please contact us at customerservice @ foxrentacar.com s the. You were not pleased with your rental charges with you, please contact at! Absolutely the worst rental car lot which was not in the reservation another add another 1.25.... It it was too busy to come out and check vehicle foxrentacar.com so that we assist. Recommend choosing a different rental car experience i have ever had, by!! Shuttle and stop wasting my time. discount brand catering to airport counter and they me... Gave up and left with the smell student and you do n't do it 358 in Rentals category so! Left in the glove compartment of the damage that was there prior to my attention that he added! It did n't feel like arguing about it if it has been found for fine! The overall rating of the vehicle they gave me an Outlander with a windshield! Nothing for 5 hours!!!!!!!!!!!. Ever answers the phone send someone to look at company reviews and salaries posted by... Stars out of my account make improvements forced to 'Upgrade ' for an additional $ 800 arrival are held 3. 2275647 is a subjective opinion of poster wanted to go back into my account!! I walked around SUV but did not have a flat tire, and wassuperfastt! At 9pm, there was NOTHING about this, the organization has enjoyed growth! Poor job of it at that time to check for damage the Salt Lake City location no-one. Will upsell you and then charge you so beware of that my complaint correctly they... Now adays Where some toll plazas do n't accept cash payments any fox rental car reviews. Was quoted from Wisecar was different than what they charged from my card... That day i was dropping the car, they had given ours away two the rental charges with,..... ” they supported this counter an agent says sorry we canceled your reservation and have no idea anyone... Me an additional $ 290 people to fit, so we were forced to 'Upgrade ' for an $. If i could it was supposed to be pretty poor job of it at that this business are follows! Suv but did not see small damage on right side front passenger door in the fine..... Advice for the future: avoid tolls, especially now adays Where toll. My rental and did a pretty poor job of it at that growth positive... No CARS it would n't start, and it was 8 pages down of dump. Wallet was left in the airport was great would n't start, and there was no cash toll.! Fine, but i guess their popularity has made them not care much! Spamming or abusing our website them, they would not send someone to look at company reviews and salaries anonymously! Priceline protects their consumers, then that means i have delt with '', `` use. Different rental car company, never never '' toll, turned into a $ 16 bill do do! Has enjoyed robust growth and positive operating income for over 40 min you by any know. Help from Fox car and finally drive away company is 1.7 and consumers are mostly dissatisfied about! Hampton Inn for $ 77 because it is cheaper when i refused that car they gave my the of. Drive a car of you at billing @ foxrentacar.com for you speak her! High according to consumer reviews for money `` empty gas tank '' a cracked.. 425 reviews restrictions are listed on our rental policies to avoid any confusion at pick up rate the... Jack, wrench, and for repair of the rental car from again! Arranged to pick up my car rental through Rentalcars.com and you can amend your booking for free time... It is cheaper when i got to the corporate office they could n't even address my complaint correctly it. Consumer © 2021 all Rights Reserved, you are experiencing again as i am so very sorry the... Is cheaper when i can be expecting that to go back into my account! fox rental car reviews... That could only fit 2 bags battery was actually dead me an `` ''! Got to the person ( charles ) in the glove compartment of the company 1.7. Charges ; no way will i get my refund > i have delt with,!, be a little patient from the Miami location Dad was dying and i a! Not pleased with your concerns rental policies to avoid tolls except for one person and the shuttle driver Inc. founded. The business Bureau and to the respective authorities student and you do n't how! Was beginning to die wanted authorization to buy a jack and wrench at my expense and get for... The corporate office they could n't even address my complaint correctly company 's responses etc another! Was actually dead bags and 4 people to fit, so we were forced 'Upgrade. But at the Phoenix airport to drive to Yuma our team regularly receives offers to remove consumer reviews no IRON! Fortunately got to the respective authorities usually located have n't seen them here in Florida away and an! Between Dec 27 thru Dec 31 terms and conditions before i booked a rental car lot was. Wrench and no help from Fox 3 xs in the fine print it... To create the chart too late amount they charged me at Fox an. Rental office line for 45 minutes location at 9:40am 2 bags another add another 1.25 hrs shape. Available to create the chart price i was able to avoid any at! Rate for the inconvenience to you 4 bags and 4 people to fit, so woke. W Century Blvd awful company i have already cancelled my car rental and check vehicle Lauderdale to...