There’s no charge for a care assessment and you’re entitled to one regardless of your income and savings, and regardless of what your needs are. © Age UK Group and/or its National Partners (Age NI, Age Scotland and Age Cymru) 2020. The My Aged Care service provider and assessor helpline is available on 1800 836 799. My Aged Care myAssessor App User Guide Download My Aged Care - myAssessor App User Guide : My Aged Care myAssessor App User Guide as PDF - 8 MB , 80 pages. The My Aged Care vision is to ‘make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to locate and access services available to them.’ 2.1 What does My Aged Care do now? Can I arrange an assessment for my relative or friend? A quick guide for people who have care and support needs and their carers. If you’d like to provide feedback about this manual, please call My Aged Care … This was in response to the feedback received through several consultation … These Guidelines inform and guide the implementation of the Aged Care Assessment Program (ACAP) and Aged Care Assessment Team (ACAT) members in the assessment and approval of people for residential care, home care and flexible care, under the Aged Care Act 1997 (the Act). Download My Aged Care - myAssessor App User Guide : My Aged Care myAssessor App User Guide as Word - 9.7 MB , 80 pages. Our checklist gives helpful tips to make sure you get the support and information you need. go to work, volunteering, education or training, when you try to do it yourself it's painful, or makes you feel distressed or anxious. Can you cope with other family commitments? They will look at: The assessor will also talk to other professionals who care for you, like your GP or nurse, if you’re happy for the council to do so. You need to have an aged care assessment to determine your support needs before you can access any Government subsidised services. Your local council must do their most to help you. The purpose of this document (Guidance for Assessors) is to help assessment organisations understand how they will interact with My Aged Care. To edit your Primary Contact, who will be the first point of contact on your behalf, for phone calls from the My Aged Care contact centre, assessors and service providers. If you’re finding caring difficult, a little extra help could make a world of difference. Company number 6825798. Registered charity number 1128267. The My Aged Care Client Portal User Guide (Client Portal User Guide) outlines how clients (you) and representatives (such as carers or others who may act on your behalf) will use the My Aged Care client portal (the client portal). However, they can be supported under the law relating to children. Find helpful tips for caring in our carer's checklist, How we're helping older people as lockdown lifts, Switched Off: Save free TV for older people, information on local carers support groups. A social care professional will usually come to see you to find out how you’re managing everyday tasks. My Aged Care Assessor Portal User Guide – Part One: Administrator Functions (Assessor Portal User Guide – Part One), which outlines the steps Administrators will undertake to set up and maintain information within the assessor portal My Aged Care Assessor Portal User Guide – … equipment to help you in your caring role. All Rights Reserved, Help for carers looking after a loved one, Please help us be there for older people in need, Advice on caring for someone you don't live with, Advice on caring for someone you live with, Benefits and accessing cash - coronavirus advice, Four-tier coronavirus alert levels: Tier 1, 2, 3 and 4 rules explained, Housing rights advice during coronavirus pandemic, Shielding, social distancing and self-isolation. You just need your postcode to find your local council. The local council must provide you with someone to support you if you can’t speak up for yourself or have difficulty understanding others. Print. Is there, or likely to be, a signficant impact on your wellbeing? This is to make sure everyone is on the same page with the support you need. 0\ $jhg &duh &olhqw 3ruwdo 8vhu *xlgh 5$6 7kh 0\ $jhg &duh 5hjlrqdo $vvhvvphqw 6huylfh 5$6 frqgxfw idfh wr idfh krph vxssruw dvvhvvphqw iru folhqwv Local councils have their own assessment procedures, but they follow a national criteria to decide who is eligible for care and support. If you feel this is not right for you, ask for a face-to-face assessment. Our service is flexible to suit the different needs of everyone who takes part. 2. “Your Summary” function shows key information about your interactions with My Aged Care and summarises your assessments, service recommendations and approvals, service delivery status, and goals. it takes you a much longer time than it should. Free to call 8am – 7pm 365 days a yearFind out more. They are very much at the centre Of particular interest to ACATs is the staged implementation of My Aged Care which will improve access to information about aged care. 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