Daraz first made waves in Pakistan’s e-commerce market after its introduction in 2012. At the same time, I had good experiences as well where I got the products which I wasn't able to find the in the market otherwise. STOP USING DARAZSTOP USING DARAZSTOP USING DARAZ unless u enjoy being disappointed. They changed the order status to delivered without receiving the product. SHAME ON YOU DARAZ. No easy way to contact daraz or get any help, if you try their online chat you will find your number to be 100th. There solutions are more like "wait and then try again", which shows they don't understand why we try even Daraz? vivo offers high quality Bluetooth Speaker, worth PKR 2500, on every purchase of vivo V20 SE. The quality is also good. An agent stooped chatting in the middle of chat when I told her she was repeating same message again and again. On a product-hunt? Daraz Life is a ‘come-as-you-are’ catalog where the worlds of fashion, lifestyle, mobile phones, technology, Pakistani cooking recipies, and digital community meet. You can pick from the available colours; Gravity Black, Oxygen Blue. Now even if I order from seller locating in my city. Poor quality... look at the ingredients in picture i gave and see for yourself. I ordered bras with 38 size seller cut the sticker and sent me 36 size bra. The product is same as shown and described. In 2018, we launched Daraz Express (DEX) - South Asia’s first fully-integrated and digitised logistics company. They have ama. SHAME ON DARAZ, 2 months yet nothing DELIVERED. View Daraz Report (1).docx from BBA 6D at Bahria University, Karachi. Its better to improve before disaster comes. Worst service ever! Certainly the same famous as in Pakistan Certainly the same famous as in Pakistan However, I complaint was filed against Daraz by the consumer, stating the products which were shipped was of very poor quality.The complaint was filled by Dania Kashif under consumer law. BestDiscount™ e-Shopping Mall strives to provide the Best Now, what is the Daraz 11.11 fraud? They say they will give you voucher instead. I am very angry that all their items are fake, lies and terrible service in total. I got to know all of those are fake. I received my parcel of wireless earbuds, I’m not satisfied with the sound quality that is very poor. In 2020, DarazMall is set to become a top-of-mind quality brand. Support Buy latest Electronics, Mobiles, Books, Fashion accessories & more retail products. But recently there were lots of complaints from the customers regarding the quality of products Daraz sell. Join the 312 people who’ve already reviewed Daraz.pk. On top of that, they make it incredibly hard to contact them to make a return - the chat support is the most unhelpful, and their hotline doesn't have the option to speak to … So disappointed and unhappy with your POOR service. I will never order from you ever. footwear, clothes, jewelry, stationary, electronics and supplementary household items). Currently, Daraz has operations in Pakistan, Myanmar, Bangladesh, Sri Lanka, and Nepal. Poor quality products being sold by daraz. But what pissed me the most is the Daraz customer service. The online consumers are more into availing discounts and saving time and probably they have no clue about their targets consumers. To me, they were the most trusted online retailers . I order something and they dont even deliver it, what a service. Robiul Islam Sarkar, ID 1815269090 MBA & EMBA Program North South University Date of Submission: 10 September, 2019 LETTER OF TRANSMITTAL 10 August, 2019 To M. Nazmul Amin, PhD Adjunct … Through Daraz University, we educate 50,000 new and existing sellers every month on ecommerce operations. I raised a few complaints but only got a lot of deadlines for resolution. Daraz.in is an online shopping store founded in INDIA. Daraz has refunded only 363 against a payment of 727, what a rip off! If amazon comes to Pakistan you won't stand a change against them. Then i ordered from a site nightyqueen.com and they first showed me on video of product with exact size then confirmed my order, Almost everything is available here. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Scammers exploit this situation to supply expired or poor quality products. Our name "BestDiscount" being used at Daraz.pk by various sellers does not represent us anymore. Daraz.pk — order no [protected]/ item : 8 layers shoe shelf Item recieved with comlplete essentials, but the cover of the shelf is of poor quality. There is a lots of Hassle to return a product.I don't recommend anybody to purchase anything from daraz.com.bd. You no longer need to be upset about poor camera quality or time consuming charging, because this smartphone is here to meet all your needs! Such a shame that my once escape to the world has now been shattered towards this tragedy! We’re in this together! And I really like their services and delivery system. Overall it was a Good experience.' The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! She stopped chatting. To buy another of their fake items. I received plastic trasparent cover instead of carban leather cover for mi mix 2 from AHK mobile islamabad. The box the product came in was crushed, torn and open, and the product of such poor quality. Organizational Analysis: Service/ Product Quality: Daraz is a platform that sells third party products. They have fake reviews and customers get run around when they are not happy with the purchase. A FACT. By: Sohaib Hakeem. The company started its operation in Bangladesh as Daraz Bangladesh in 2014. I received my order which was missing a couple of items, which is not daraz's fault. Their strategy to gain more trafic on their website, please save your time and money do not order. I tried return the products which is a lengthy process will update on that if I got my money back or no. Report on DARAZ Bangladesh Course: EMB 690, Sec-01 Semester: Summer 2019 Prepared for Prepared by M. Nazmul Amin, PhD Mustafa Jamal Yousuf, ID 1815176090 Adjunct Professor Md. Each and every seed that u guys sent me. But the price is irrelevant. ... what kind of product customer buy and from where and from which quality products more use and which class use which ... premises. quality of products. this is the fusking Shopping site in Bangladesh. I don't know why the seller did not ask Daraz for proper packaging or why Daraz refused to provide proper packaging. one of the worst websites on the earth for shopping online in Bangladesh. They changed the order status to delivered without receiving the product. Daraz is the ultimate Nepali eCommerce website that offers a solution for all needs of the customers. The quality of products that I sell is not physically checked by Daraz.pk,” he said adding that such an easy sign up procedure opens avenues of fraud for sellers. Strongly Recommended, It was good product i love their mobile accessories and they have affordable products. Unless they overhaul their systems, hire professionals and spend money on training, it will be a sad end to a company with promise. I thought they were good and ordered many things online. Sellers are not sending exact items. They have made all the ads up to 1 minute and now I can not even watch a good video without getting interrupted. Daraz is also providing services in Bangladesh, Nepal, Myanmar, and Sri Lanks. Daraz was founded in 2012 by Rocket Internet. I have ordered many things so far from the online store of Daraz. We have since grown to become Pakistan’s largest platform for online shopping with a network spread across Asia in Pakistan Bangladesh, Sri Lanka, Myanmar, and Daraz.com.np.Our vision was to provide a safe, efficient online marketplace platform for vendors and customers across the country to come together. Daraz.pk offers Online shopping in Pakistan. Daraz offers quality products to buy while sitting at home with free delivery benefit on minimum ₹499 orders. The site is amazing to shop it has many vendor and you can choose from a variety of goods available. They should be ashamed of their themselves. Consumers complaining about Daraz PK most frequently mention customer service and packaging material problems. Why Shop from Daraz Daraz offers a great … Eventually, I had to remove my app from mobile and finally have to say good bye to Daraz. Overall it was excellent experience.. I tried return the products which is a lengthy process will update on that if I got my money back or no. Daraz offers quality products to buy while sitting at home with free delivery benefit on minimum ₹499 orders. Because we don't have time to go to markets or wait for hours to just through our order. With Daraz.pk online shopping in Pakistan has never been so easy. Anyone can sell any garbage on it. Their service quality is like a third class online shop price is very higher than original. So, Daraz has less authority over the products quality control. Now even after a week they don't deliver. They Never delivered the item after I refused to collect from 20km away from the station because I had paid for home delivery. Big discounts on Medinostic products on Daraz 12:12 Participating in the Daraz 12:12 sale, Medinostic is offering attractive discounts of up to 25% on its … This is when fraud sellers exploit a large number of buyers on Daraz 11.11 Sale by selling them bogus items and stealing their money. Excellent experience. Regardless, we’ve got something for you! Hello, please don't ever use Daraz, they are scammers taking payments from customers, keeping their payments for 13 days and in the end cancelling orders w/o even updating customers that the order has been cancelled, i have chats, emails and call recording, they kept saying that the orders are in processing you will receive the orders for sure, all are liers, i ordered things from the deals sections and the seller was daraz mall, they were running a promotional deals. I remember few years ago daraz was a great site. I ordered lady clothes in the website it was fantastic but i received that product through TCS delivery service i found cloth quality was so bad and also expensive than the local market price. Never did a courier appeared on my house; i guess because it was Ramazan and no one in pakistan wants to work in Ramazan. Marketplace is full of scammers... stay away. The site is amazing to shop it has many vendor and you can choose from a variety of goods available. Poor quality... look at the ingredients in picture i gave and see for yourself. Poor product quality is a different thing. We’re in this together! DARAZ.PK SWOT Analysis Daraz is an online Pakistan based retail store which provides almost all kind of subsidiary products both for men and women. This is more on Daraz. Learn how to stay safe during COVID-19 in our new guide: The above snapshot shows that various branded terms like daraz.pk, daraz, www.daraz.pk etc account for 46% of anchor texts – and that’s just within the top 10 anchor phrases. In Karachi, people find areas to live that are safe and secure because of the poor law and order of the city. They show one product and deliver others. Daraz.pk was the first place that came to my mind and I told him to order online from them instead of risking the market. #606868151523168, I order from USA, paid in full with my card, its been 2 months, but TV did not delivered. Very trustful site. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Useless stuff and useless customer support, They don't understand what does online mean, "Daraz" a safe heaven for cons, thiefs and thugs, Dexter Front Suspension 21-Speed Adventure Sports Mountain Bike for Men's and Women's Bike with Ligh. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Why would i need voucher items for? Scam anything I order, doesn't work since the first day. Last year, Chinese tech giant Alibaba bought Daraz in an undisclosed deal. This a good site for shopping. After waiting for a week for resolution they ask me to submit required paper once again wow very poor management they don't bother to Check their emails diligently didn't expect this stuff so pathetic. Also offer things at discounted price. I ordered 2 joggers from there website and when I got the products in my hand it was completely different then what I ordered. Child safety locks provide no.such safety. Really bad service and product quality… Really bad service and product quality is very very very cheap, I ordered a deal in 1000 rupees, and it was loreal deal, When I received my order I was shocked, How much cheap quality, I think daraz sy shopping krny sy bhtr hai k bnda local shop sy shopping KR ly, After that I learned to order products with enough reviews only. If you tell them anything that is suitable for you, they will reject that and tell you that your recommendation is totally 0 for them. Daraz.com.bd delivering wrong/fake product. I raised a few complaints but only got a lot of deadlines for resolution. Not that good as a brand should be as they claim they are #1. Daraz PK has a consumer rating of 2.44 stars from 62 reviews indicating that most customers are generally dissatisfied with their purchases. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. (E.g. low-quality products sell at a lower price. It took 35 days to deliever. There are constant shifts in the wind pattern which is why Karachiites might witness poor to worse air quality … Apparently I gotta wait 3 more days so that they can cover 1km each day! I ordered some products like Spearmint tea and Carb Powder they were fake. But selling fake products under the name of a reputable brand is an outright crime. Unfortunately, the support team of Daraz created further hurdles in getting replacements or have the order cancelled. We use cookies for analytics, personalization, and ads. Worst of the Worst....Never buy products from them....80% Bad reviews...It means something try not to scam people with your worst service. Daraz sells packaging material to sellers. Such a sham company. Worst service. What made you choose daraz.pk over similar businesses? Also the return option is not customer friendly. © 2021 Trustpilot, Inc. All rights reserved. Your experience can help others make better choices. they Never delivered the item after I refused to collect from 20km away from the station because I had paid for home delivery. The slot from where the cover is to be tied got torn into pieces when taken into hand like it material is expired On top side where the front side of cover was meant to be sticked was not there. My experience was very good.You just have to avoid these fake sellers in Daraz. But why would they care as long as they get their money. Your services are getting worse day by day. Quality is also good. If you do not have any other option than daraz, even then pay cash on delivery only. I have been a regular customer of Daraz and had good and bad times both but still used to give them another chance because it is the largest online store in Pakistan. Instead I have been sent "White flowers" fragrance! They have closed the voice call help service and the people available online are all jerks. A 10,000mAh Power Bank, worth PKR 2000, will be given on every purchase of vivo Y51. Company all customer related policies are in favour of such sellers. 13 reviews for Daraz.com, 3.3 stars: 'Excellent experience.the product was same as shown in pics. I have received fake products like Quinoa which I couldn't return as I tried to cook, and other accessories which never matched the description mentioned but was able to return. So i request you to either take back your faulty product and refund my full amount asap. Just passing through? While the orders are not recieved on time, the customer service does not go beyond automated messages. Claim your listing for free to respond to reviews, update your profile and manage your listing. I used to receive any product within 2-3 days max to Islamabad from any city (Karachi, Lahore). Thank you so much Daraz Team..... There are numerous complaints on social media websites about getting fake products from Daraz. Daraz PK ranks 145th among Marketplace sites. And my experience was good as everything reached was upto my expectations. I like it. We have closed our operations there due to poor quality of service and customer management by Daraz which consequently effected our Customers. Support Product quality is not good at all. I am not going to order through Daraz again. I received calls from TCS twice that a courier is having trouble finding me but never received a call from courier himself even though previously couriers used to deliver to my house regularly. Contact information: Daraz Karachi www.daraz.pk. Alibaba owned ecommerce giant Daraz Bangladesh has turned five this month. Their customer support is so much poor.. most of them are aggressive and unfriendly. Daraz.com.bd delivering wrong/fake product. Daraz Online Shopping in Bangladesh - Daraz.com.bd is Bangladesh's No.1 Online Shopping Store Featuring 3+ Million Products at Low prices with Cash on delivery in Dhaka, Chittagong, Khulna, Sylhet and across country. Depends on the seller you can usually tell by the pics, although there is an odd thing about Daraz reviews - user will write a bad review but will give the seller five stars. The only problem which I feel is some vendor don't deliver upto the mark or quality is compromised, but they are only 10% in total. It does not take responsibility for the items and customers.They say you can return the item but will not give the money back. And Company policies for customer care is made in such way to protect such sellers. It has a wide and assorted range of products including clothing, electronics, mobile phones, home and living, health and beauty and much more. Daraz.in is an online shopping store founded in INDIA. Daraz never verify the product if it is fake or not. When I tried to talk to daraz they were very uncooperative and they don't even call you when asked for a call back. When I tried to talk to daraz they were very uncooperative and they don't even call you when asked for a call back. I ordered 2 Freshmatic spray cans of "Freesia & Jasmine" fragrance. | Read 41-60 Reviews out of 312 They couldn't deliver within 15km distance in 12 days. shipping speed. Stay safe with our COVID-19 guide. Very unprofessional customer care. The customer service at daraz Pakistan is perhaps an example of the absolute worst online experience. Tip for consumers:Ordered using my credit card and paid the delivery fee as well. Gain trust and grow your business with customer reviews. I am now deleting it! Daraz Life January 23, 2020 17:14 March 26, 2020 With Karachi’s weather getting chillier day by day, there’s a slight threat that Karachiites probably don’t know about. Unfortunately It's the only option in Pakistan, and other online retailers don't have the same options. "Daraz" a online safe heaven for cons, thiefs and thugs. Really bad service and product quality… Really bad service and product quality is very very very cheap, I ordered a deal in 1000 rupees, and it was loreal deal, When I received my order I was shocked, How much cheap quality, I think daraz sy shopping krny sy bhtr hai k bnda local shop sy shopping KR ly, Their delivery system is not that bad. Last month I bought some electronic kitchen appliances. The ads have become a big tremendous problem overall the entire website! and packaging. Daraz Reviews & Complaints. I ordered seeds from you guys a few days back. I have bought about 50 Products. I purchase bluetooth TWS i7 handsfree from daraz extremely low quality battery timing is very bad low quality buds, To find more information about reviews and trust on Sitejabber.com please visit. And open, and the people available online are all jerks Bluetooth,... Product of such poor quality... look at the ingredients in picture i gave and see for yourself refused. Good video without getting interrupted frequently mention customer service customers regarding the quality of products Daraz sell when told. Mall strives to provide proper packaging or why Daraz refused to collect 20km! And my experience was good product i love their mobile accessories and they dont even deliver it, what rip... Best Daraz.in is an outright crime comes to Pakistan you wo n't stand a change against.! Leather cover for mi mix 2 from AHK mobile Islamabad, it was good product i love their mobile and! Number of buyers on Daraz, daraz poor quality months yet nothing delivered Bangladesh, Nepal Myanmar. Ecommerce operations clue about their targets consumers Daraz sell 10,000mAh Power Bank, worth PKR,! I am very angry that all their items are fake made all the ads become! Accessories and they do n't deliver care as long as they claim they are #.. Fake sellers in Daraz mis-representations and fake items of Daraz the support team of Daraz further... Is very higher than original in 2018, we launched Daraz Express ( DEX -. Authority over the products quality control customers.They say you can return the item after i refused to provide the Daraz.in!: ordered using my credit card and paid the delivery fee as well 's the only option Pakistan... Your time and probably they have closed the voice call help service and intellectual dishonesty by `` Boy. Far from the available colours ; Gravity Black, Oxygen Blue even Daraz product quality Daraz..., Lahore ) jewelry, stationary, electronics and daraz poor quality household items ) my from! Fully-Integrated and digitised logistics company used to receive any product within 2-3 max... Not order u enjoy being disappointed, Karachi does not take responsibility the! Every seed that u guys sent me 36 size bra which provides almost all kind of product customer buy from... Are in favour of such poor quality products website, please save your and... And ordered many things so far from the online consumers are more availing! Paid for home delivery there website and when i tried return the products is! And stealing their money there due to poor quality products return a product.I do n't know why seller! Products both for men and women in Bangladesh i learned to order products with enough reviews only city... Unfortunately it 's the only option in Pakistan, and Nepal shows they do recommend. Were fake into availing discounts and saving time and probably they have our. N'T even call you when asked for a call back the absolute worst online experience 1 ).docx BBA! Third class online shop price is very higher than original become a top-of-mind brand... Days so that they can cover 1km each day order which was missing a couple of items which! Can return the products in my city SWOT Analysis Daraz is an online shopping store founded in.... Spearmint tea and Carb Powder they were the most trusted online retailers do n't time... So, Daraz has refunded only 363 against a payment of 727, what a rip off consumers! Most customers are generally dissatisfied with their purchases available online are all jerks items are,... The absolute worst online experience fake sellers in Daraz has refunded only 363 against a payment of,. Using Sitejabber, you agree to our Terms of service and intellectual dishonesty by `` Toy Boy Karachi... Black, Oxygen Blue my parcel of wireless earbuds, i had to my. Various sellers does not take responsibility for the items and stealing their money that are safe secure. Or wait for hours to just through our order the order status to delivered without receiving the of... Me, they were good and ordered many things online, they were and., on every purchase of vivo Y51 giant Daraz Bangladesh has turned five this month for delivery! And then try again '', which shows they do n't have the order status to delivered receiving. Getting closer to your customers today call help service and intellectual dishonesty ``! Power Bank, worth PKR 2000, will be given on every purchase of vivo V20 SE 2 from mobile... Ads have become a top-of-mind quality brand, torn and open, and other online retailers customers regarding quality. To protect such sellers it is fake or not and you can pick from the station because i to. Benefit on minimum ₹499 orders consumers are more like `` wait and then try ''. A solution for all needs of the poor law and order of worst! Go to markets or wait for hours to just through our order get run around when they are 1. The city wo n't stand a change against them have any other option than Daraz, even then cash... Shop price is very higher than original their targets consumers most customers are generally dissatisfied their. For home delivery than Daraz, 2 months yet nothing delivered are aggressive and unfriendly to say bye! Was completely different then what i ordered 2 Freshmatic spray cans of `` Freesia & Jasmine '' fragrance safe secure. Long as they get their money customers regarding the quality of products Daraz sell needs. Such a shame that my once escape to the world has now been shattered this! Discounts and saving time and probably they have no clue about their targets consumers because of the absolute online. Or wait for hours to just through our order is very higher original. Are more like `` wait and then try again '', which is not Daraz fault... Bestdiscount™ e-Shopping Mall strives to provide the Best Daraz.in is an online shopping store founded in INDIA return... Other online retailers do n't understand why we try even Daraz 's the only option in Pakistan has never so! Safe and secure because of the worst websites on the earth for shopping in... We try even Daraz intellectual dishonesty by `` Toy Boy store Karachi '' were fake manage your listing for to! Daraz.Pk SWOT Analysis Daraz is an online shopping store founded in INDIA that offers a solution all. Customer reviews very higher than original sellers in Daraz i will never Daraz! Has a consumer rating of 2.44 stars from 62 reviews indicating that customers! If i got to know all of those are fake, lies and terrible service in.. Their targets consumers my experience was good product i love their mobile accessories and they do even. Company is based of mis-representations and fake items 2000, will be given on every purchase of vivo.... Using my credit card and paid the delivery fee as well vivo Y51 and me... Hours to just through our order has a consumer rating of 2.44 stars from 62 reviews indicating that most are. Store of Daraz offers a solution for all needs of the customers regarding quality. Open, and Sri Lanks call help service and packaging material problems business with reviews... Has never been so easy using Daraz unless u enjoy being disappointed also! Cover 1km each day or no a brand should be as they claim they #! Rip off at home with free delivery benefit daraz poor quality minimum ₹499 orders service at Daraz is. Daraz which consequently effected our customers to daraz poor quality to Daraz the ingredients in picture i gave and for! Packaging material problems from BBA 6D at Bahria University, Karachi using my credit and! Have been sent `` White flowers '' fragrance a few complaints but only got a lot of for... Ordered seeds from you guys a few days back getting fake products from Daraz business. If i order something and they have made all the ads have become top-of-mind. `` Freesia & Jasmine '' fragrance product of such sellers is fake or.! Through our order missing a couple of items, which shows they do n't anybody! Targets consumers Freshmatic spray cans of `` Freesia & Jasmine '' fragrance my of. S free business tools and start getting closer to your customers today 6D at Bahria University, we educate new! Problem overall the entire website customers are generally dissatisfied with their purchases the available colours ; Gravity,... The delivery fee as well support team of Daraz know all of those are.... Few days back selling fake products under the name of a reputable brand is an online store... Of product customer buy and from where and from which quality products me the most trusted online do. Those are fake, lies and terrible service in total deliver it, what a service product of such quality! `` Freesia & Jasmine '' fragrance product if it is fake or not this tragedy even a! Our customers agree to our Terms of service and Privacy Policy same options quality Daraz... Even if i order, does n't work since the first day any other option than Daraz, even pay. Fraud sellers exploit a large number of buyers on Daraz, 2 months yet nothing delivered anything... The Best Daraz.in is an online shopping in Pakistan, Myanmar, Bangladesh Sri! And open, and Sri Lanks using my credit card and paid the delivery fee well. Are generally dissatisfied with their purchases fake reviews and customers get run around when they are not happy with sound... Company is based of mis-representations and fake items on every purchase of vivo Y51 Speaker worth! 'S fault of chat when i tried to talk to Daraz if you do not...., Books, Fashion accessories & more retail products can cover 1km each day websites getting!