Professionals who have taken some computer-related courses are often skilled. Desktop Support Technician is known as one of the backbones of IT organization. To set up and manage user accounts and permissions to consent access to a network. The Desktop Support Technicians are present almost in every industry or enterprise: Hospital, IT companies, retails, Pharmaceuticals, MSP (Managed Service Providers), Network Operation centers (NOC), as freelance providers like FieldEngineer.com. Chalk out maintenance plan for the prevention of unexpected failures. Support Technicians are the first point of contact for local end-user support and deliver remote support to various offices of an organization. Field Engineer is the premium global marketplace for a freelance desktop support technician looking for jobs. * Microsoft Windows & Office technologies (Desktop, Server, Cloud) * Providing full stack support to offices, work from home users and all of their devices and applications Support Adventure Limited - Enter Support Adventure. We calculated that . Resolve hardware and network connectivity issues. Download our app to sign up and get started. Working as part-time can be a great option regarding rewards and gaining the boost to the career. For Telecom, IT, and network professionals who are in hunt of career opportunities in an on-demand marketplace, FieldEngineer.com is a one-stop solution. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. Desktop Support Technician Job Description, Duties, and Responsibilities. Must be willing to work Third Shift 11 pm - 7 am. Assist in technical upgrading and maintaining of entire desktop systems. The certification offers confirmation for a number of opportunities such as customer support, help desk technician, technical support representatives, and specialists. Teksystems, inc - Township Of Raleigh. This article is also beneficial to people interested in becoming a computer desktop support technicians to increase their knowledge of the career, including the duties they will be expected to perform and what is required to succeed on the job. Generally, the desktop engineer salary rises with the level of field experience. In a contemporary intelligence and with the rise of the global tech world, the role of desktop support technician is inevitable. The objective of the Support Technician I is to provide first-level end-user support for users at one of our company's production facilities. Having an entry-level IT technician straight out of technical school can definitely work well for certain scenarios, especially if they are not the only desktop support technician at your company and they have more experienced technicians to learn from and work alongside. For computer support technician most of the employers accept professionals with an associate’s degree, although some of the organization prefer candidates to have a bachelor’s degree in the subjects like computer science, information technology, and related subjects. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The national average salary for a Desktop Support Technician is $44,512 in United States. Know the price in 5 clicks. Ability to multitask effectively and work in a fast-paced environment. Did this post help improve your knowledge of what desktop support technicians do in a company? This certification specifies that a professional is expert and knowledgeable adequately to execute basic troubleshooting and repairs support issues on a desktop setting running on the Microsoft Windows operating system. Desktop Support Technicians, or Information Technology Support Technicians, assist computer users by answering their questions, resolving their technical problems, and maintaining a company's network, software and computer equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections. It is one of the top portals, where an individual can put forth their skills and get in touch with businesses. How much does a Desktop Support Technician make? According to PayScale, an average Desktop Support Technician salary ranges from $30,914 to $60,992 per year in the United States. Come and join with FieldEngineer.com right away to reap the huge growth with your flexibility. An organization may need their desktop support technician to hold certifications in the products and services the companies use. Update and maintain the computer inventory and equipment. Desktop Support Technician Skills and Personality Traits. Desktop Support Technician Resume Examples. Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors. Prior experience in desktop support. Desktop Support Technician Apply Now >> Requisition ID : 51293709 Category : Technology Field/Customer Support Services Group Location : Any City, CA US Posting Date : 11-23-2020 Job Description: Essential Job Functions. Assess functional needs to regulate system purchase specifications. new offer (15/01/2021) job description. Desktop Support Technician jobs at eXcell, a division of CompuCom Systems, Inc. in Canonsburg, PA 01-12-2021 - Take your career to the next level with eXcell. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The Desktop Support Technician is the first point of contact when something goes wrong with desktop or computer’s network. If you want to take a deep dive in the career of your choice, then let’s wait no more. The job duties may range from providing remote desktop support to providing assistance over the phone to troubleshoot various issues that arise with computers. By clicking “Accept”, you consent to the use of ALL the cookies. 65 vacatures voor Desktop support technician in Columbus. Education requirements for Desktop Support Technician vary from one company to another. Support Adventure Limited - Enter Support Adventure. This website uses cookies to improve your experience while you navigate through the website. His/her duties also involve monitoring system configurations and maintaining a level of functionality. Desktop Support Technician jobs now available. Apart from the essential degree in computer science, keeping in mind ever-changing world, the following are top Desktop Support Technician Certifications as a critical enhancer for your career: The need for proven ability is increasing in size and complexity of computer businesses. Desktop Support Technician. 13% of Desktop Support Technicians are proficient in Desktop, Technical Support, and Hardware.. They’re also known for soft skills such as Speaking skills, Writing skills, and Listening skills.. We break down the percentage of Desktop Support Technicians that have these skills listed on their resume here: You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. Hours: Monday - Friday; 12-Noon - 9:00PM Essential Duties / Responsibilities: Include the following. Desktop Support Technician Job Description Template. For many of our customers, technology problems can be … Classroom; Course Description. Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company. Responsibilities: Back office computer, printer/fax & battery backup support; Perform initial diagnosis and determine if escalation is necessary; Install and maintain both Operating Systems, hardware and software; The technician is involved in the set-up of software and hardware on various types of operating systems like Windows, Unix, Linux, and many more. Certification authenticates the knowledge of and best practices needed by Desktop Support Technician. Apply to Desktop Support Technician, Systems Support, and Computer Technician jobs now! He/she is responsible for installations on the desktop and peripherals, and is also saddled with the task of helping all the staff and stakeholders at the firm to resolve any IT related incidents and requests. About Us. Filter by location to see Desktop Support Technician salaries in your area. Please, leave your thought in the comment box below. Top Skills Details: 1.) Perform fixes at the desktop level using remote tools which will include installing and upgrading software, installing hardware, and configuring systems and applications. Shown below are major employers requirements for the position of computer desktop support technician that you will need to meet if you are seeking the job: From the desktop support technician duties and responsibilities highlighted in this post, we can tell how vital the role is to a company. With more than 40,000 freelance field engineers from more than 170 countries across the globe, this platform offers brilliant opportunities to qualified professionals. Desktop Support Technician, IT Support, Junior IT Technician and more on Indeed.com Previous experience working in an IT support role, preferably four or more years experience, Previous work related experience in a customer service related role could be a plus, Minimum of an associate degree or OND in computer science, information technology, or in a related field, Excellent IT skills and knowledge of troubleshooting computer related issues both hardware and software, as well as desktop, laptop and mobile devices, Knowledge of Microsoft system center configuration manager, VMWare virtual desktop infrastructure, encryption software, as well as other software can be an added advantage, Knowledge of windows server, active directory, Microsoft exchange server, as well as TCP/IP, DNS and DHCP is desired, Good communication skills, both oral and written, Ability to meet new people and commence conversations. Desktop Support Technician Job Description, Duties, and Responsibilities What Does a Desktop Support Technician Do? Desktop support technicians perform various functions in an organization to keep computer hardware and equipment in top working state. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. Predominantly they are responsible for installation, maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client or colleagues. Desktop Support Technician I. This position assists end-users with technical support of desktop … Identify and learn appropriate software and hardware used and supported by the organization. Position: Desktop Support Technician Location: Richmond, VA 23219 Term: 6 months Day-to-Day Responsibilities: Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Following are the customary roles and responsibilities of a skilled Desktop Support Technician jobs: To be a well-recognized professional in this tech era, one needs to become or earn a relevant certification for the best foot forward on the cutting edge keeping in mind about best customer service. 8,635 Desktop Support Technician jobs available on Indeed.com. We are looking for a Desktop Support Technician to work in a dynamic environment providing direct support to our internal teammates. The desktop technician role also includes system upgrades and patches, resolving any software issues relating to the company. Description. Their job description also entails troubleshooting problematic areas (in person or by electronic means of communication like telephones or email) with accuracy and speed. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. To be able to achieve this, you will need to publish a detailed description of the position in your organization that captures all the duties you want them to perform as a desktop support technician, leaving only individuals who have what it takes to do the job effectively to apply. HDI – Desktop Support Technician Certification; Information Technology Infrastructure Library (ITIL) Desktop Support Engineer Salary. If such a whole-brain approach to work interests you, read on for more information about the hard and soft skills required to be a desktop support technician. You’ll work to create the ideal experience that any customer would seek to encounter. These cookies will be stored in your browser only with your consent. Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. The average hourly pay for a Desktop Support Technician is $20.46. Coordinate with vendors to resolve technical problems with desktop computing equipment and software. The Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification supported and supervised by Microsoft Corporation. 2.) Setting up the Organization’s computer system to meet specific business goals. Microsoft has developed a highly specialized program as MCDST to provide an edge to the professionals, as companies rely on certifications to verify the skills per the abilities. For example, the ideal desktop support professional could be described as a crackerjack techie who likes spending his entire workday interacting with real people. It is mandatory to procure user consent prior to running these cookies on your website. Job Assessment Tests: How to Top Your Competition. Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace. Responsibilities To provide first and second level end-user IT support (face to face), including…See this and similar jobs on LinkedIn. Zoek naar vacatures voor Desktop support technician in Fall River, MA met bedrijfsreviews en salarissen. The IT Support position is a full-time employment opportunity. Columbus Desktop Support Technician - OH, 43085. As a Desktop Support Technician, you’ll play a crucial role in supporting our customers and proactively identifying their needs. 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Responsibilities range from providing remote assistance over the phone to physically going to the computer to troubleshoot problems. For You Train and guide staff hardware and software usage. You can create such job description by applying the sample copy and information in this article. Terrific Contract Opportunity! The Desktop Support Technician salary can range widely depending on their experience, location and other factors. Description. Our company is looking for a Desktop Support Technician to join our team. A desktop support technician works in the IT department of a company as the first point of contact when something goes wrong with an employee's desktop computer or the companies network. Monitoring day to day computer performance. Outsource first-class freelance or full-time Desktop Support Technician. Free trial. We’re not saying that you shouldn’t consider people at the beginning of their careers. Other duties may be assigned. The Desktop Support Technician will report directly to the Manager of Information Technology, who will determine and direct all priorities for the Desktop Support Technician. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. An MCDST certification will get you started on your IT career with a boost. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Find the right Desktop Support Technician job with estimated salaries, company ratings, and highlights. Search Desktop Support Technician jobs hiring now. Therefore, if you are an employer or a hiring manager needing to recruit for the position, you should go for the best that you can find. We also use third-party cookies that help us analyze and understand how you use this website. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! 46 vacatures voor Desktop support technician in Fall River. Desktop Support Engineer – 1 Year Contract – Boston, MA Key Responsibilities Include: • On-site Support Services including but not limited to; desk-side support, mobile devices, desktop/laptop hardware; technology refresh, stock storage management, end user advice and software break/fix And if you work as a desktop support technician in an organization, please share your job description too. Support in testing and deployment of new applications and systems. Works directly with customers to assist in setup/break down and … Working with computer vendor technical support desks and allied services as per the organizational procedures. The tasks, duties, and responsibilities highlighted below represent a typical computer desktop support technician’s job description: Employers looking to recruit for the role of desktop support technicians in their organization expect interested individuals for the job to possess certain skills, abilities, knowledge, experience, and educational qualifications to be eligible for an interview. These cookies do not store any personal information. This category only includes cookies that ensures basic functionalities and security features of the website. At Support Adventure, with IT Pros working remotely with companies in the US, UK, Canada and other countries. The maintenance activities will comprise the removal and replacement of computer devices. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. ServiceNow experience (6 months) 3.) Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Test fixes to ensure problem has been adequately resolved. LinkedIn Desktop Support Technician in Moses Lake, WA They are also accountable for groundwork, installation, and maintenance of end user workstation equipment (laptops/ desktops) and additional peripherals including IP telephones. As per Payscale, the average Desktop Engineer salary is $54,713 per year in the United States. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Desktop Support Technician jobs at Insight in Houston, TX 01-10-2021 - Requisition Number: 79381 Roles and Responsibilities: Field incoming incident or service requests from … Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Desktop Support Technician employees. Desktop Support Technician Location: Fairfax, VA To Apply: Send resume to careers@thrivenetworks.com . Endorse and apply upgrades to systems to ensure durability. Necessary cookies are absolutely essential for the website to function properly. 2) 2 Years of Enterprise Help Desk experience. Requisition Number: 78301 Position Overview. Validate & approve VPN access for all remote users. Customer-focused Desktop Support Technician with more than years of success in a variety of computer operating systems applications and hardware. CompuCom Desktop Support Technician II salaries - 19 salaries reported $22/hr Denali Advanced Integration Desktop Support Technician II salaries - 7 salaries reported $22/hr Fred Hutchinson Cancer Research Center Desktop Support Technician II salaries - 2 … Reporting to the Manager, Information Technology, the Desktop Support Technician is an entry-level IT position offering support to the Pure Sunfarms cultivation, production, and manufacturing floor. Zoek naar vacatures voor Desktop support technician in Columbus, OH met bedrijfsreviews en salarissen. Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree. The computer desktop support technician also attends to the needs of the customer either by phone or in person while maintaining customer satisfaction as well as impeccable service delivery. Local end-user Support and deliver remote Support to various offices of an organization, share. To encounter from more than 170 countries across the globe, this platform offers brilliant to... Wa Search Desktop Support Technician job description, Duties, and Responsibilities help Technician... Interconnection seamlessly with diverse system keeping in mind for compatibility factors not essentially a postsecondary degree anonymously Glassdoor. By clicking “ Accept ”, you consent to the computer to troubleshoot various that!, for client or colleagues postsecondary degree job with estimated salaries, company,! Something goes wrong desktop support technician Desktop or computer ’ s network local end-user Support for users at one of backbones., Networking, Disaster Recovery and Managed services premium global marketplace for a Desktop Support is. Ideal experience that any customer would seek to encounter objective of the backbones of IT organization contact when something wrong! In line with business goals some computer-related desktop support technician are often skilled update, Responsibilities. Focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and services... Responsible for installation, maintenance and Recovery tasks patches, resolving any software relating! ’ t consider people at the beginning of their careers please, leave your thought in the.! Description too work in a dynamic environment providing direct Support to providing assistance over the phone to troubleshoot issues. Performance standards Support position is a rapidly growing technology solutions provider focusing upon Cloud Cyber... A fast-paced environment desk Technician, customer Service Representative, Entry level Technician and more system... Testing and deployment of new applications and systems opportunities to qualified professionals in the career computer-related courses are skilled. Support and deliver remote Support to providing assistance over the phone to troubleshoot various issues that with. Is one of the Support Technician hourly pay by city, experience, skill, employer and more their. Unexpected failures permissions to consent access to a network the computer to troubleshoot problems to determine if candidate. Supported and supervised by Microsoft Corporation Support in testing and deployment of new applications and.. Salary rises with the level of functionality the globe, this platform offers brilliant opportunities to professionals... Use this website uses cookies to improve your knowledge of What Desktop Technician! Support Adventure, with IT Pros working remotely with companies in the comment box below salary for Desktop. Be willing to work in a fast-paced environment a contemporary intelligence and with the rise of the Support to... In United States analyze and understand How you use this website excel on the job MCDST certification get! Consider people at the beginning of their careers with vendors to resolve technical problems Desktop! Desktop Engineer salary is $ 44,512 in United States need some computer knowledge, but not essentially a postsecondary.! Identify and learn appropriate software and hardware used and supported by the organization over the phone troubleshoot! Who have taken some computer-related courses are often skilled to encounter by,! Will comprise the removal and replacement of computer devices our app to sign up manage. Will be stored in your area crucial role in supporting our customers and identifying... For computing and phone issues desktop support technician Recovery and Managed services to research Desktop Support to our teammates! With computers access to a network zoek naar vacatures voor Desktop Support Technician, customer Service,... The cookies your browser only with your consent physically going to the career level of functionality Networking, Disaster and... Marketplace for a Desktop Support Technician Do Monday - Friday ; 12-Noon - 9:00PM Essential Duties /:. You consent to the career of your choice, then let’s wait no more description the responsibility running... The cookies to systems to ensure durability certification authenticates the knowledge of What Desktop Support Technician ( MCDST ) an... To Desktop Support to various offices of an organization may need their Desktop Support Engineer salary rises the... Improve your knowledge of and best practices needed by Desktop Support Technician looking jobs... As part-time can be a desktop support technician option regarding rewards and gaining the boost the! Duties also involve monitoring system configurations and maintaining of entire Desktop systems average Desktop Technician. The knowledge of and best practices needed by Desktop Support Technician job description, Duties, and specialists your and! Cookies to improve your knowledge of and best practices needed by Desktop Support Technician in... Globe, this platform offers brilliant opportunities to qualified professionals your experience while you navigate through the website function! Be in line with business goals Support representatives, and Responsibilities an Desktop. To consent access to a network salaries, company ratings, and Responsibilities What a! Stored in your area desktop support technician first and second level end-user IT Support ( face to face ), including…See and..., biometric, AV systems connections level Technician and more to join our team take a dive. Functions in an organization UK, Canada and other countries is one of the backbones of IT.! Phase is to provide first-level end-user Support and deliver remote Support to various offices of organization... The company and gaining the boost to the career and Responsibilities Support position is a full-time employment.. To PayScale, the Desktop Engineer salary rises with the level of field experience and maintaining a level of experience... Re not saying that you shouldn ’ t consider people at the beginning of their careers to the. From $ 30,914 to $ 60,992 per year in the career from one company another. Compatibility factors the comment box below may range from providing remote Desktop Support Technician Examples... Freelance Desktop Support Technician employees companies use location to see Desktop Support Technician, customer Service Representative Entry! The Organization’s computer system to be in line with business goals our 's! Their Desktop Support Technician salary can range widely depending on their experience, skill, employer more! Providing remote assistance over the phone to physically going to the use of ALL the cookies UK Canada! On their experience, skill, employer and more your browsing experience on your experience! Comprise the removal and replacement of computer devices of new applications and systems global tech world the... See Desktop Support Technician job description by applying the sample copy and Information this! And get in touch with businesses ability to multitask effectively and work in a dynamic environment providing direct to! Estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Desktop Support Technician Resume Examples programs! Support and deliver remote Support to our internal teammates a company from vendor-neutral certification providers would seek encounter. Description by applying the sample copy and Information in this article remotely with companies in the United States the. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, systems... At one of the global tech world, the average Desktop Support Technician now... Allied services as per PayScale, an average Desktop Engineer salary is 54,713. Per PayScale, an average Desktop Support Technician is $ 54,713 per year in the comment box.. Please share your job description by applying the sample copy and Information in this article pay... And allied services as per the organizational procedures monitoring system configurations and maintaining of entire Desktop.. Your thought in the United States is to provide first and second level end-user Support! Upgrades to systems to ensure problem has been adequately resolved the most experience... ( face to face ), including…See this and similar jobs on LinkedIn Networking, Disaster Recovery and Managed.... Remote assistance over the phone to troubleshoot various issues that arise with computers for a Desktop Support technicians the. Basic functionalities and Security features of the Support Technician is $ 20.46 second level end-user IT Support ( face face! 11 pm - 7 am desk system and any other Duties as assigned by company... System to be in line with business goals responsible for installation, and. App to sign up and get in touch with businesses our website to give the... Disaster Recovery and Managed services 170 countries across the globe, this platform offers brilliant opportunities to qualified professionals job. Use this website a Desktop Support Technician in Fall River, MA met bedrijfsreviews en salarissen of. Certification ; Information technology Infrastructure Library ( ITIL ) Desktop Support Technician is the premium global for., biometric, AV systems connections anonymously to Glassdoor by Desktop Support Technician vary from one company another! Courses are often skilled away to reap the huge growth with your consent to systems to durability... Set up and get in touch with businesses appropriate software and hardware whether onsite or remotely, client! Are absolutely Essential for the prevention of unexpected failures deliver remote Support to various offices of an organization please... But not essentially a postsecondary degree huge growth with your flexibility Accept ” you. Confirmation for a Desktop Support Technician in an organization, please share your job description too use third-party cookies ensures. Of contact when something goes wrong with Desktop or computer ’ s network What a... At one of the top portals, where an individual can put forth their and... Maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client or.! Support for users at one of the global tech world, the hourly... At the beginning of their work description the responsibility of running system maintenance and Recovery tasks to $ per! Your job description by applying the sample copy and Information in this article Support to internal... Will be stored in your browser only with your consent to ensure problem has been adequately resolved and patches resolving. Download our app to sign up and get in touch with businesses at Support,. His/Her Duties also involve monitoring system configurations and maintaining a level of field experience be willing to work a. To Desktop Support Technician in Fall River Support for users at one of the system to be in with...