what is a field service technician

They should administer installation of PBX digital sets and analog telephone sets and associated subsidiary hardware. The various duties and responsibilities required to be carried out by a field service technician. If technicians have knowledge of different computing systems, operating systems, it would be of great help for the organization. They assist telecom engineering teams as required with installation, outline, and repairs of system hardware and software is another critical task done by the field service technician. As per Payscale salary estimate, the average salary of Field Service Technician is around $50, 226 per annum or more depending on experiences in the United States. The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Those interested in working on a freelance basis should visit FieldEngineer.com for the best opportunities. Service Techs are responsible for troubleshooting equipment, repairs, training, promoting parts sales and overall customer relations. Hard skills like these are helpful to have when it comes to performing essential job responsibilities. After each job, they should have accurate records of the work performed and all the used equipment. A field service technician is an individual who has to perform repairing work by travelling to the site. Technicians are responsible for the field operation, troubleshooting, repair and client training of devices in an assigned location. Apart from the above following are the essential responsibilities of Field Service Technician: The technicians plan and prepare documents for the system and ensure proper classification of all tools, and perform maintenance work on networks, tests, and do troubleshooting on all outages. Test and troubleshooting for faulty devices and turn-up. A field service technician may be working in an organization specializing in manufacturing technical product or for a group of repairmen. They are required to progress and give assistance to all client programs and perform periodic maintenance. The overtime pay in addition to salary often applies; includes business benefits; may include performance bonuses as well. A Field Technician, also known as a Network Technician, is a professional who provides on-site end-user support, telecom installation, programming, maintenance, and repairs to a wide variety of telecommunications’ systems, equipment, cabling, and to other related systems and equipment at all locations within the assigned work region. A field service technician is responsible for analyzing, troubleshooting and evaluating technology issues in the field. Technicians perform the diagnosis for the network and associated errors or technical issues and find the proper way out. Usually the field technician work in the given site by the client, engaged in fixing and sustaining the network, hardware, software, and other telecom and IT-related set-ups. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Field Service Technicians often service home-based equipment, such as appliances, televisions, security systems, air conditioners and computers. Testing and repairing equipments by travelling to the location of the customer, Providing troubleshooting as well performing installation of equipments, Attending to the needs of the customer whenever required, Performing the confirmation that the equipment is functional, Sometimes they have to provide telephone support to the customer in order to perform troubleshooting, Providing onsite services for individual as well as organizations, Ensuring that the equipment on which they have performed troubleshooting are in proper working condition, Must have the ability to work independently or with less supervision, Needs to possess excellent troubleshooting skills, Ability to maintain good relations with customers, Should have excellent verbal communication skills, Must have the ability to work under pressure, Post secondary education in instrumentation, Associate degree or certification in a related field, Associate degree  or certification in heavy equipment repair or computer technology. You will be given a territory and will be responsible maintaining and calibrate chemical feed equipment and process monitoring equipment. You travel, usually by car, to the home or business of the client so that you can remedy the situation on site. Displayed here are job ads that match your query. Field Service Technician is responsible for the troubleshooting, repair, and maintenance of mechanical and / or electrical aspects of underground and surface mining equipment and components according to defined specifications and is also responsible for new equipment commissioning and training at … These workers are “in the field” since most of their job requires them to travel to different locations, like residences or specific … The average hourly pay for a Field Service Technician in Canada is C$24.14. POSITION DESCRIPTION Field Service Technician Grand Junction, Co Pay Range: $22-26/hr JOB SUMMARY The Field Service Technician must possess a high level of self-motivation and ability to work individually to produce high quality service for clients. Another term for service technician is field technician, which can again apply to many different types of work. They make sure that telecom systems and related equipment are in best working form. Â. However, freelance work can also be rewarding and beneficial towards progressing your career. They are as follows: Field Service Technician Skills and Specifications. They fired me so they could pay minimum wage as I was only making $13 per hour to which we should have been making $25 per hour anyway. Field Service Technician. Visit PayScale to research field service technician hourly pay by city, experience, skill, employer and more. There are several certifications which are beneficial for present analysts engaged with ongoing training as well as for other security specialists looking to become security analysts. Field Service Technician (Current Employee) - Shreveport, LA - August 10, 2020 Field techs have to work in the field all day then have to fix equipment at the shop because so called shop hand Weaver only stands around smoking and complaining that he got a dwi and can’t drive company trucks and sits in the break room for 2-4 hours a day including Saturdays riding the clock. As a field service technician, your responsibilities and duties include traveling to work sites to conduct maintenance and repairs to computers for individuals and businesses. They have to the needs of the customer and travel to customer locations. Field service technicians work in industries with products that cannot be easily transported because of their size or link to other systems. Sandvik Mining and Rock Technology (SMRT) is a leading global supplier of equipment and tools, service and technical solutions for the mining industry. For example, they could start out with a role such as service manager, progress to a title such as general manager and then eventually end up with the title sales account manager. They manage all onsite fitting, patch-up, maintenance, and test cases.  The major role is to work in a central office, mobile towers, outside plant (OSP), or cell sites facilitating the technical know-how in installation, commissioning and integration, modification, and removal of telecom devices as per the client satisfaction level. Field Service Technician jobs. Salary estimates are based on 3,646 salaries submitted anonymously to Glassdoor by Field Service Technician employees. Their job is to troubleshoot any problems arising in the equipments. Service Technician is a broad title that covers skilled workers in several industries. Your job is … The skills and specifications required for a field service technician are as follows: Field Service Technician Education and Qualification: The educational qualifications required for a field service technician are: The average annual salary of a field service technician is around $55000. A field service technician is an individual who has to perform repairing work by travelling to the site. Strong technical, organizational, problem-solving and troubleshooting skills. Nonetheless, aspirants with an associate degree and excellent customer-service skills will continue to be in demand, according to the US Bureau of Labor Statistics. Service Technicians who go to a client’s home or … Field experts work with various telecom devices and hand tools for the assistance, installation, and repair telephone poles, headsets, and associated peripherals in different locations and varied work environments. Field Engineer has the perfect solution to cater to the professionals. (60th in the country out of 8,000 techs.) Field Service Technicians are responsible for ensuring customer satisfaction through installing, repairing, and performing routine maintenance on compressed air equipment. They are responsible for maintaining and repairing all the makes and models of a particular type of product. To be successful in this field, you will need to have an essential degree in computer science, IT, network technologies or a related field. They should also possess brilliant customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their clients. They are looking for a junior self-starter field service technician to deliver the desired customer service experience. Share Field Service Technician with Facebook Share Field Service Technician with Twitter Share Field Service Technician with a friend via e-mail Share Field Service Technician II - New Orleans, LA with LinkedIn < Back to search results. Busted my butt for two years and they threw me out like garbage. The various kinds of equipments repaired by a field service technician include security systems, computer equipments, televisions, stereos, appliances and heating units. Field Service Technician responsibilities include: Providing service and customer support during field visits or dispatches. You will partner with Route Managers on executing service plans in route accounts and providing customers with problem solving support.  FieldEngineer.com has already gathered more than 40,000 engineers from 180 countries around the world. FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment. To do the configuration, fixing, data routing of the switching mechanisms. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. It includes equipment, wiring, and to other related computers or devices at several assigned locations within the agreed work areas. This role generally supports external clients or end users in the following ways: I hope they go out of business. Field Service Technician Location: Chateauguay For over 150 years the name Sandvik has been synonymous with quality and customer focus. Being organized and detail-oriented saves a lot of hassle in the long-run. Service Technician Job Description. When it comes to the most important skills required to be a field technician, we found that a lot of resumes listed 12.0% of field technicians included customer service, while 9.7% of resumes included test equipment, and 6.5% of resumes included technical support. Someone who works in this type of job may sometimes also have other, separate … Our Opening and Your Responsibilities We have one of the largest global service and sales organizations among precision instrumentation companies, and we … Field Service Technicians deliver high-quality service to Pattons customers with a focus on safety, quality, integrity, and collaboration. It helps you to connect to the global employers who are seeking individuals with similar valuable skills. A field technician is someone who works in the “field,” as opposed to in an office, laboratory, showroom, performance venue, school, or other setting. This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by STERIS. To implement secondary power distribution devices and fusing projects. Some Service Technicians work with automobiles, others with computers, and yet others with appliances. Prioritize the customer activities and resolve issues at customer sites for a change of premises and cross connection in equipment, and manage the installation of various telecommunication related materials, such as routers, hubs, and switches. Nalco Water, an Ecolab Company, seeks a Field Service Technician to join its industry leading service team. Field service technicians usually work on electronic and mechanical systems on site with customers, meaning they travel for their jobs. The Field Service Technician is responsible for field service calls, diagnostic repairs and maintenance updates on Clever Devices electronic and computerized equipment at the customers or Transit ... ZipRecruiter - 2 days ago Nalco Water, an Ecolab Company, seeks a Field Service Technician to join its industry leading service team in Central and Eastern Washington. It can also refer to software and cloud-based platforms that aid in field service … Diagnosing errors or technical problems and determining proper solutions. The service technician will provide on-site customer support, installation, programming, maintenance, and repairs to a wide range of telecom systems. Ability to work flexible hours (at times outside “normal business hours”) and travel as required. Their job is to troubleshoot any problems arising in the equipments. When it comes to the telecom field, they play an essential role in the telecom sector as well. Field Technician. The Field Service Technician professionals will be accountable for upgrading the equipment including applicable software, hardware, and data telecommunications network equipment. They should manage work according to company’s diagrams and disclaimers for the network, and ensure compliance with all safety standards, codes and manage work according to guidelines. Download our app to sign up and get started, To offer service and customer assistance during site visits, To manage the workflow as per the given schedule, They manage the entire on-site fitting, repair, and maintenance, To diagnose faults or technical issues and find proper solutions, To produce detailed service reports for the field visits, Technicians should perform the document procedures, To operate the company owned automobile with safety along with field automation systems, To follow organizational filed processes and protocols, To follow up with technical crew and share data across the business, To comprehend customer needs and make suitable suggestions, To build confident relationships with customers with better work protocol, They should perform the cabling, wire folding and pulling the required cable with basic routing skills, They should know about essential high and low-density fiber optical systems Copper and RF Transport devices. They usually have to work independently or under little supervision. Regardless of what their area of expertise is, Service Technicians share the same function: to provide services and repairs. What salary does a Field Service Technician III earn in your area? Filter by location to see Field Service Technician salaries in your area. Field Service Technician Duties and Responsibilities. They may also include training a plant’s maintenance team or other key colleagues on how to perform equipment … Using our career map, a field service technician can determine their career goals through the career progression. Your local power or cable company employs field technicians who are skilled in repairing or servicing equipment needed to provide you with power or cable. The Field Service Technician is the trained professional engaged in performing the field installation and its maintenances. They should also monitor associated computer & peripheral systems of telephone systems for communication infrastructure. They should monitor all requirements and ensure clients satisfaction in all the processes, perform installation and maintenance on all telecommunication networks. As a Field Service Technician, you will be required to perform the routine preventative maintenance and remedial repair of gaming machines and associated equipment at … Telecom and network professionals looking for job opportunities in the on-demand freelance marketplace, FieldEngineer.com is the right place. If you enjoy interacting with customers, challenging work environments, and working in a hands-on capacity, we invite you to apply. They also have to work on heavy equipments that include machineries used in farms as well as factories, diesel engines etc. The Field Service Technician delivers the service and customer assistance during field visits as per the client’s requirements. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Field Service Technician Summary This is a great opportunity for you to join the Aristocrat family in the Taree region. 8,227 Field Service Technician III Salaries provided anonymously by employees. Field Service Technician. The technician maintains the documentation related to downtime, repairs, and alterations. They also sometimes work on heavy equipment, such as farm equipment, diesel engines, factory machines and computer networks. The Field Service Technician is the trained professional engaged in performing the field installation and its maintenances. You must troubleshoot problems that your clients are having with technology, including software and hardware issues. A field service technician may be working in an organization specializing in manufacturing technical product or for a group of repairmen. A certification will add value to you as a professional. They should have a secure computer and administrative skills, Microsoft Office software and technology skills. The average Field Service Technician salary in Oregon is $44,547 as of December 28, 2020, but the range typically falls between $38,150 and $53,315. Managing all on site installation, repair, maintenance and test tasks. The field technician is also responsible for the configuration, repair, and precautionary upkeep of telecom hardware. Technicians are responsible for the field operation, troubleshooting, repair and client training of devices in an assigned location. The Technicians follow the client work protocol to perform hardware and software installation, move, add, change, and disposal (IMACD) of the telephone device. A good field service technician follows the procedure and ensures that each job is carefully completed with the best outcome. Career Definition for a Field Service Technician. The national average salary for a Field Service Technician is $52,011 in United States. They may also include training a plant’s maintenance team or other key colleagues on how to perform equipment maintenance. Page 1 of 3,020 jobs. Sort by: relevance - date. He or she is also a “technician,” as opposed to a researcher, manager , agent, engineer, sales rep, analyst, specialist, merchandiser, supervisor, etc. I was the number Field Service Technician in the office at the time. Field Service Technicians frequently receive a company vehicle, phone, laptop, etc., to help them perform their job in the field. Valid driver’s license is required. Job responsibilities of a Field Service Technician include: So sign up and find the perfect job that suits your requirements. 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